Privacy Policy — V Shop BD

Last Updated: July 27, 2026

At V Shop BD (accessible from vshopbangladesh.com), the privacy of our visitors and customers is one of our top priorities. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal data remains protected.

 

By accessing or using our website, placing an order, or contacting us, you consent to the data collection and usage practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our website to process orders and improve your shopping experience:

A. Personal Identification Data

When you create an account, place an order, or contact us, we may collect:

  • Full Name

  • Delivery Address & City

  • Phone / Mobile Number (for order confirmation & courier delivery)

  • Email Address

  • Payment Details (e.g., bKash, Nagad, or Bank Transaction Reference Numbers)

B. Age Verification Data

Because we strictly sell adult-only vaping products, we may collect or request confirmation of your age (e.g., birth date or government ID verification upon delivery) to comply with age-restriction standards.

C. Technical & Browsing Data

When you navigate through our online store, our servers automatically log standard web technical data:

  • IP Address & Internet Service Provider (ISP)

  • Browser type, version, and operating system

  • Referral URLs and pages visited on our site

  • Time and date stamp of your visit

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Order Processing & Fulfillment: To verify your order, process payments, and dispatch parcels through our courier partners (e.g., Pathao, Steadfast, RedX).

  • Customer Support: To communicate with you regarding order updates, delivery tracking, return/warranty requests, and inquiries.

  • Account Management: To manage your account preferences and order history.

  • Website Improvement: To analyze user activity and optimize our WooCommerce store layout, product availability, and site security.

  • Legal Compliance & Fraud Prevention: To prevent fraudulent orders, enforce our age restrictions (18+), and comply with applicable laws in Bangladesh.

3. Cookies and Tracking Technologies

Like most e-commerce websites, V Shop BD uses “cookies” to enhance user experience:

  • Session Cookies: Temporary cookies that help keep track of items added to your shopping cart while you browse.

  • Authentication Cookies: Help keep you logged in to your account during your session.

  • Analytics Cookies: Used by service integrations to collect anonymous traffic statistics.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share necessary personal details with trusted third parties under the following conditions:

  • Logistics & Courier Partners: We share your name, phone number, and delivery address with courier services strictly to complete product delivery.

  • Payment Processing: Payment transactions (bKash, Nagad, cards) are processed securely through authorized payment gateway channels.

  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities in Bangladesh.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • Our website utilizes SSL encryption (HTTPS) to safeguard data transmitted during checkout.

  • Access to personal data is restricted to authorized staff who require it to process orders or provide customer support.

6. Children’s & Minor’s Information

V Shop BD strictly prohibits the sale of vaping equipment and e-liquids to anyone under the legal age of 18. We do not knowingly collect personal identifiable information from minors. If you believe your minor child has submitted personal information on our website, please contact us immediately, and we will take prompt steps to remove such data from our records.

 

7. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy or your personal data, please contact us: